Shopper Information

Services

Two Rivers Opening Hours

There will be staff available to help our shoppers with queries during the core Two Rivers opening hours:

Mon - Wed 9am to 6pm
Thursday 9am to 8pm
Fri - Sat 9am to 6pm
Sunday 11am to 5pm

Opening times may differ seasonally, and on bank holidays. For seasonal opening times please visit the Events page

Two Rivers Car Park

Two Rivers has a 1033 space car park, which is open every day all day, with free parking after 6pm every day (until 7am). There are also Electric Car Charge points.

Tariffs for all vehicles

Monday to Saturday
Up to 1 Hour £1.20 
1 - 2 Hours £2.20
2 - 3 Hours £2.70
3 - 4 Hours £3.70
4 - 5 Hours £7.00
Over 5 Hours £12.00
Sunday - All day £2.00 

Lost tickets charged at full daily rate

Payment can be made by cash or card.  Contactless payment can be made at Exit 
Two Rivers operates 24 hour CCTV surveillance.
Two Rivers is part of the Safer Parking Scheme, an initiative of the Association of Chief Police Officers, aimed at reducing crime and the fear of crime in parking areas.

Two Rivers have gained the Park Mark® Safer Parking award, which is granted to parking areas that have achieved the requirements of a risk assessment as conducted by the Police. These requirements mean that Two Rivers has put in place measures that help to deter criminal activity and anti-social behaviour, thereby doing everything we can to prevent crime and reduce the fear of crime in our parking area.

For customers, using a Park Mark® Safer Parking area, means that the area has been vetted by the Police and has measures in place in order to create a safe environment.

Bicycle Racks

Facilities for bicycle parking are available across the site and can be found by the following locations:

  • •Metro Bank
  • •Boots
  • •Prezzo
  • •Vue Cinema
  • •PC World

 

Toilets and Baby changing facility opposite Vue Cinema

Changing Places

Two Rivers does not have this facility onsite but nearby The Hub has a Changing Places facility.

The Changing Places facility is available to anyone with a disability, but especially people who need assistance from a carer to use the toilet.

•It has an overhead hoist, changing facilities (bed) with modesty screens, and grab rails.
•It is available the same hours as the Hub 10 - 4 Monday -Friday, on the second floor of the hub.
•A lift is available and no key or token is needed to use the toilet.
•People will need to bring their own sling to use the hoist.

The Hub,
4 Thames Street
Staines upon Thames
TW18 4SD
Tel: 01784 458200

 

Venue Hire

Caffe Gusto has facilities to hire, for 10 to 35 people, from 7pm to 11pm.
Locally brewed award winning craft beers, wine & food available.
For more information call 01784 455388 or email [email protected]